Contact us


If you have any queries, please visit our helpdesk (through the 'My Account' section) and/or list of frequently asked questions that will tell you how to use our site, order from us, start an account and track the progress of your order.


You can call our Customer Service Team on 0161 813 1488.

Lines are open between 8am and 8pm Monday - Friday and between 9am and 4pm on Saturdays. We are closed on Sundays and Bank Holidays. 

Calls will be charged at 5p per minute from a BT Landline, costs from other service providers may vary.

post: Customer Service Department, Meridian House, Gadbrook Park, Gadbrook Way, Rudheath, Northwich, Cheshire, CW9 7RA

*Feel free to write to us at the office address above, however please note that this is not our returns address. If you need to return a product to us, please contact Customer Service who will advise you how to proceed.


vitamin advice:

We offer free help and advice to all of our customers who require help in choosing the right vitamins and minerals.  Please note that you should always consult a medical practitioner if you have any specific health requirements or needs. 


If you would like to discuss becoming an affiliate of or any of our portfolio of websites under The Hut Group please contact us at

vend and trade opportunities 

If you would like to discuss working in partnership with or are interested in vend and trading opportunities please contact us at

*Please note: The Trade Team cannot respond to customer service enquiries. If you have a question about shopping with us, or about an order you have already placed,you can contact Customer Services using our online Message Centre. Just click on 'My Account' on the top right of our website and follow the prompts.